Once you’ve gathered all the information you need, please call Haldimand-Norfolk Social Services (HNSS) at 519-426-6170, 519-582-3579 or 905-318-6623 ext. 3777 Monday to Friday, between 8:30 am and 4:30 pm.

During your call, a Case Aide will ask you several questions (which may take as long as 45 minutes).

The Case Aide will:

• begin the application by asking about your income and assets.
• ask your permission to verify your income and assets.
• arrange a date and a time for you to attend an in-person interview at our Simcoe or Dunnville office.
• tell you which documents you need to bring with you to the interview.
  * Please have a pen ready to write down the appointment date and time as well as a list of  items you need to bring to the in-person interview.