How Do I Get Started

Applying for Financial assistance is a two-step process. First, there is a telephone interview, then an in-person interview at our office. Before calling to apply for financial assistance, please gather the following information for each member of your family:

Birth certificates, Ontario Health Cards and Social Insurance Numbers (SINs). If you don’t have a SIN card, any paperwork from the federal government that includes your SIN, such as an income tax assessment, will do.

Shelter. Lease agreements, rent receipts, mortgage statements, property taxes, house insurance as well as water, hydro and gas bills.

Address history. A list of everywhere you lived in the past year, including move-in and move-out dates.

Employment history. A list of everywhere you worked in the past year, including employer names, start and end dates.

Bank Account Information. Your bank account number, balance, branch and a void cheque for direct deposit.

Income. Pay stubs or tax slips for all income, including child and/or spousal support, earnings, pensions, Employment Insurance, Child Tax Benefits, etc.

Child and/or spousal support. Divorce orders, support orders or death certificates for a deceased spouse.

Assets. A list of everything you own, including houses, property, cars, boats, motorcycles, life insurance policies, bonds, shares and Registered Retirement Savings Plans (RRSPs).

School. Documentation that any children ages 16 to 18 are attending school.

Income tax. Your most recent Notice of Assessment.

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1 Step 2: In-Person Interview
2 Step 1: Telephone Interview